Parking Facilities

Whether you’re staying overnight, joining us for dinner, attending an event or simply visiting the Resort, convenient onsite parking is available at InterContinental Sanctuary Cove Resort.

The Resort operates a ticketless parking system using licence plate recognition, allowing vehicles to enter and exit via the car park boom gates.

Resort Guest Parking

For guests staying overnight at the Resort, self-parking is available for $20 AUD per vehicle, per night, with multiple entry and exit throughout your stay.

Valet parking is also available for $45 AUD per vehicle, per night.

Selected accommodation packages and offers may include complimentary parking. Please refer to your reservation inclusions for details.

Please note: Parking is subject to availability during peak periods. Guests will receive parking information via the email address associated with their reservation prior to arrival.

Visitor Parking

Onsite parking is available for day visitors to the Resort, with the first hour complimentary and rates applying thereafter.

Complimentary parking validation is available for selected dining and Resort experiences, including up to 4 hours complimentary parking when dining at The Fireplace Restaurant and complimentary parking for guests with a Resort Day Pass.

Special parking and validation arrangements may also apply for conferences, events and weddings.

Please note: During peak periods parking is subject to availability and rates may vary.

Frequently Asked Questions

General Parking Information

  • Is parking available at the Resort?

    Yes. Onsite parking is available for overnight guests and visitors to InterContinental Sanctuary Cove Resort.

    Self-parking and valet parking are available for overnight Resort guests, with visitor parking available for those dining, attending events or visiting the Resort..

  • Where is the carpark located?

    The open-air Resort car park is conveniently located onsite and accessed via the Resort entrance on Manor Circle. Follow directional signage to InterContinental Sanctuary Cove Resort on arrival.

  • How does the Resort parking system work?

    The Resort uses a ticketless parking system with licence plate recognition. Your vehicle registration will be automatically recognised when you enter and exit the car park via the boom gates, so there is no need to collect a parking ticket.

  • Is electric vehicle charging available?

    Yes. Two dedicated electric vehicle charging bays are available within the Resort car park, located within the Resort carpark on the right hand side after entering the driveway. Charging is available at $0.40 AUD per kWh and is subject to availability. 

    Once your vehicle is fully charged, we kindly ask that you move it to a standard parking space to allow other guests to access the charging facilities. If you have arranged valet parking, our Concierge team will assist with moving your vehicle once charging is complete. 

    Outside of the resort, the closest 22.0 kW Tesla Destination Charger is located at Hope Island Marketplace approximately 2.8 km (1.7 mi) from InterContinental Sanctuary Cove Resort.

  • What if the system does not recognise my number plate?

    If you have arranged your parking but your number plate is not recognised when exiting the car park, please use the intercom at the boom gate to contact our Reception team. Our team will be happy to assist.

  • Who can I contact about parking?

    For assistance with parking or arrival arrangements, please contact our Resort team at info.sanctuarycove@ihg.com or +61 7 5530 1234

    If you experience an issue when exiting the car park, please use the intercom at the boom gate and a member of our team will assist you.

Overnight Resort Guests

  • How much does parking cost for overnight Resort guests?

    Self-parking is $20 AUD per vehicle, per night for guests staying at the Resort. Valet parking is available for $45 AUD per vehicle, per night. 

    Selected accommodation packages and special offers may include complimentary self-parking. Please refer to your reservation inclusions for details. 

    *Parking is subject to availability, and rates may vary during special events.
  • Is parking included in my accommodation rate?

    Parking is not generally included in the standard accommodation rate. Selected packages and special offers may include complimentary self-parking as part of their inclusions. Please refer to individual reservation for details.

    If complimentary self-parking is included in your package, our Reception team will validate your parking at check-in.

  • Is valet parking available?

    Yes. Valet parking is available for overnight Resort guests for $45 AUD per vehicle, per night. Please proceed to the Resort porte cochère on arrival, where our Concierge team will assist you.

  • Can I reserve valet or self-parking before I arrive?

    Yes. Prior to your stay, you will receive parking information via the email address associated with your reservation, including details on how to arrange your parking before arrival.  

  • Can I arrange parking when I arrive?

    Yes. If you haven’t arranged parking prior to arrival, you can enter the Resort car park and provide your vehicle registration to our Reception team at check-in.

  • Can I park before checking in?

    Yes. You can enter the Resort car park on arrival and park in a designated guest parking space before proceeding to the Resort lobby to check in. If you haven’t arranged parking prior to arrival, simply provide your vehicle registration to our Reception team at check-in.

  • Can I enter and exit the car park multiple times during my stay?

    Yes. Overnight Resort guests can enter and exit the car park multiple times during their stay, provided their vehicle is registered for parking.

  • What if I don’t know my vehicle registration yet, for example if I’m renting a car?

    If you don’t yet know your vehicle registration, you can still arrange your parking prior to arrival.

    When completing your parking booking via your pre-stay email, enter “000XXX” in the vehicle registration field. Once you know your registration, simply provide your vehicle registration to our Reception team when you arrive.

Visitors to the Resort

  • Is parking available for day visitors?

    Yes. Resort parking is available for day visitors, subject to availability. Standard visitor parking rates are: 

    Duration Rate (AUD incl. GST)

    Up to 1 Hour – Free
    Up to 2 Hours – $5.00
    Up to 3 Hours – $10.00
    Up to 4 Hours – $15.00
    Up to 5 Hours – $20.00
    5+ Hours – $25.00 

    Note: Rates may vary during peak periods and for special events. 
  • How do I pay for parking?

    Visitors can pay for parking at the boom gate when exiting the Resort car park.

  • I’m dining at the Resort or visiting with a Resort Day Pass. Do I have to pay for parking?

    Complimentary parking validation is available for selected dining and Resort experiences. 

    Guests dining at The Fireplace can receive up to 4 hours of complimentary parking. Please ask a member of The Fireplace team for parking validation during your visit. 

    Guests with a Resort Day Pass also receive complimentary parking. Please ask a member of our team for parking validation on arrival. 

    For all other dining experiences, standard parking rates apply unless otherwise specified.

    During peak periods parking is subject to availability and rates may vary.

Events, Conferences & Weddings

  • I’m attending an event or conference at the Resort. Where do I park?

    Delegates attending an event or conference at InterContinental Sanctuary Cove Resort can park in the Resort car park on arrival. 

    Special parking arrangements may apply to your event, including parking validation. Please speak with your event organiser or a member of the Resort team for details on the parking arrangements applicable to your event.

    Parking is subject to availability during peak periods.
  • I’m attending a wedding at the Resort. Where do I park?

    Wedding guests may park in the Resort car park on arrival. 

    Special parking arrangements may apply to your wedding with parking available for validation at the wedding. Please speak with your wedding organiser or a member of the Resort team for details on parking arrangements and validation. 

    During peak periods parking is subject to availability and rates may vary.